Our Team

Liz has been at the helm of Lifelong Supports since 1996. Alongside her role as CEO, she holds the position of Queensland chair of National Disability Services (NDS), where her expertise contributes to shaping policies and driving progress in the sector.

Her academic accomplishments include a Bachelor's Degree in Social Work, a Cert IV in Frontline Management, a Diploma of Community Services Coordination, and a Cert IV in Assessment and Workplace Training.

Liz's journey began as a support worker during her university years, a role that sparked her passion for creating positive change. Her affinity for people and adept communication skills have been key drivers in her career. She values the power of good conversation, spending time with family, in reading and music, and her animals.

Dianna has been employed in various Finance and Accounting Support positions across her 22-year career. She joined the team at Lifelong Supports (formerly Ingham Disability Support Services) in 2021.

Her current role as Senior Finance Officer within the organisation has her responsible for managing, maintaining, and analysing financial records and the preparation of financial reports for a management committee.

Dianna’s keen eye for detail is critical when budgeting, managing accounts, reconciliation and completing payroll processes for our 100 employees. Although Dianna’s role is behind the scenes within the organisation, she enjoys meeting new people and her co-workers love her infectious laugh. Dianna was born in Ingham and enjoys cooking, spending time with her young family and visiting new places in her spare time.

Since joining Lifelong Supports (formally Ingham Disability Support Services) in 2018, Sheree has worked in a variety of roles within the organisation, growing from duties in reception to finding her optimal role working closely with Dianna in the finance sector.

Sheree’s main roles within the organisation include but are not limited to maintaining accounts payable, accounts receivable, payroll, and data transfers among various software’s.

She is a keen learner and an incredibly reliable and trustworthy member of our team, always happy to help-out and a great forward thinker. Sheree has many hobbies and is happiest outdoors, she is an active member of the local dirt bike and soccer clubs and when the weather is good, she can be found fishing and exploring the Islands on her jet ski with friends.

Melissa has worked in a variety of roles across the organisation since starting as a Support Worker in 1999.

Her currents roles are Support Coordination and Quality Assurance. Aspects of Quality Assurance include ensuring that the business is maintaining its obligation under a variety of standards including NDIS and Aged Care, reviewing and monitoring practices and processes.

She has a variety of qualifications including Frontline Management, Advance Diploma in Disability Studies, Workplace Assessor and Trainer and Internal Auditing. And yes, she loves a good list and a white board.

Sophie is a dedicated health and disability professional with more than 15 years of experience in achieving positive outcomes for her clients.

Sophie takes pride in building long-lasting, trust-based relationships through active engagement and learning about her clients.

Although based in Ingham with her family for over 20 years, Sophie was born in Tasmania and spent her childhood in Australia and overseas, contributing to her inclusive and accepting nature. When not supporting her clients, Sophie enjoys reading, spending time with family and friends and loves cheering on her kids on the sports field.

Narelle began with Lifelong Supports as a support worker and has since transitioned into support coordination. Narelle is currently completing her cert in Training and assessing.

She is client focused, loves meeting new people and is often in charge of our new staff inductions.

Narelle enjoys the challenge of working with clients with mental health concerns and behavioural issues. On the weekends she can be found going camping, fishing and all things outdoors with her family and grandchildren.

As a Support Coordinator, the energy and optimism Verity brings to her role is well known here at Lifelong Supports with her qualities of kindness, patience, and a diligent and organised work ethic alongside her keen eye for detail.

Verity is motivated to find a variety of pathways to assist in supporting our participants to improve and build their capacity towards achieving their goals as they choose. This has led to Verity completing a Certificate IV in Allied Health Assistance to further support clients to reduce the impact of functional decline. Lifelong Supports has many valued relationships with Allied Health Professionals in our local and wider community.

A gifted musician having begun playing the piano at age 6, Verity enjoys all things music in her free time, catching up with friends and spending time with family.

Shari, a seasoned Respite Coordinator with over 12 years of experience, currently holds the role of managing SIL housing and in- home clients.

Her journey commenced as a support worker, and her passion for caregiving has continued to flourish. Juggling this rewarding career with being a mother to three boys, Shari's life is undeniably bustling. Recognised for her qualities of honesty, reliability, dedication, and passion, Shari approaches her responsibilities with compassion, understanding and empathy, consistently staying well-informed and proactive in her commitment to delivering top-notch care and support. 

Meet Linda Maltby, Linda began with Lifelong Supports as a support worker and has since transitioned into Support coordination and Rostering clerk.

Linda is a dedicated professional with more than 11 years’ experience in the industry. Although her main role is rostering management, she also has a passion for achieving positive outcomes for her participants. During her time outside the organisation Linda enjoys spending time with her family, travelling and fishing.

Emma cherishes every moment spent with our clients and believes in celebrating the beauty of aging.

Through attentive care, thoughtful companionship, and a commitment to preserving dignity, Emma ensures that each person under her care feels valued, cherished, and respected.

Santina is a cherished member of our aged care community, with a heart full of empathy and a passion for enhancing the lives of seniors.

With years of experience and a genuine understanding of the unique needs of older adults, Santina brings a warm and comforting presence to every interaction.

Trent is responsible for the aged care rostering and finance aspects of the department and liaises with clients daily to support their ongoing care needs among various other responsibilities.

Trent was born and raised in Ingham and has lived in Townsville. He has found his way back home with his role at Lifelong Supports (formerly Ingham Disability Support Services).

In his spare time, Trent enjoys spending time with his friends and family, reading and trying new coffee shops. Trent is quite the extrovert and enjoys interacting with both clients and staff.

From lending a listening ear to sharing a laugh, Trent creates a nurturing environment for our clients where they can thrive and enjoy their later years. Trent’s smiling face radiates the joy he finds in serving our seniors.

Rachel is the first friendly face you’ll see when you walk into Lifelong Supports.

Originally from Ingham, she relocated to Townsville for nursing studies at JCU but chose a different path after deferring her studies. Rachel's friendly and caring nature greets everyone with a smile at Lifelong Supports, where she efficiently handles tasks ranging from call management and meeting coordination to administrative duties like filing and scanning.

Her commitment to staff competencies and her eagerness to assist make her an indispensable part of the team.

Meet Sonia Russell, Sonia is our Asset Manager but beyond that she is a compassionate and empathetic soul. 

She embodies a genuine thirst for personal growth and a commitment to making a positive impact on the clients. Sonia’s journey through life is one of continuous learning, exploration and making meaningful connections with others. A born & bred local of 26 years in Ingham. Sonia has spent the last 4 years working in the organisation.

Anthony is a dedicated and passionate Workplace Health and Safety (WHS) Officer, committed to creating safe and secure environments for workers and participants alike.

With a solid background in risk management, compliance, and accident prevention, Anthony plays a pivotal role in safeguarding our most valuable asset - our people.

Samantha has dedicated nearly a decade to our team as a Disability Support Worker, apart from the 6 months that she travelled and worked overseas.

Sam relished in the challenges of working in a remote town in the Northwest Territories in Canada, where she took on the roles of being a Nanny and of a Support Worker.

Sam is passionate about preserving life’s precious moments and has enjoyed managing our social media accounts over the past year.

Alongside being Lifelong Supports Social Media Manager, she maintains her role as a Disability Support Worker, assisting her clients to achieve their goals and to live their lives to the fullest.

Beyond her professional endeavors, Sam finds joy in traveling, hiking, reading, gaming, spending time with animals and cherishing moments with her family.

Sam can be contacted via email at [email protected]